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Returns & Exchanges

If you are not 100% satisfied with your purchase, you can either return your order for a full refund minus shipping cost or exchange it for something else. You can return or exchange your purchase for up to 30 days from the purchase date. Returned or exchanged products must be in the condition you received them and in the original packaging.

Z.E.R.T. cannot accept refunds or exchanges on custom products.

Custom Products Include:
  • Call sign patches
  • Hats with call signs
  • Customized shirts
  • Memberships
If you need to exchange an item please contact HQ via with the Subject: Returns and your Order # 


353 Christian St

Suite 10

Oxford, CT. 06478

If the exchange is for an item out of stock we will contact you with other options.

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ZERT Med / SERE Plasma Bag / EP Admin Bag / Soft Armor UPDATE!

ZERT Med/SERE Plasma Bag /EP Admin Bag /Soft Armor UPDATE!

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